Lifestyle

ON LEADERSHIP – Lowell Harder – Nov 2026

At the time of this writing, I’m preparing for a short presentation for the Cochrane Chamber about resilience. Most of us get into business as we feel like the entrepreneurial road is the best path to monetize our idea that we’re passionate about and provide a somewhat flexible lifestyle.

None of us launch our business with the idea that we’re planning to fail. And yet, many businesses either do so, or the business owner shuts things down as the return on the time isn’t worth it. To be resilient requires our business to be healthy. We need to withstand the forces that impact our lives and survive amidst the challenges we face. At Crestcom we identify seven business drivers to consider either in your business or your sphere of responsibility.

They are:

  • Productivity
  • Revenue
  • Quality
  • Time
  • Efficiency
  • Customer Satisfaction
  • Employee Engagement

These drivers are connected, and improvement in one area will positively impact all areas. Likewise, issues in one area will negatively impact all points. Learning to lead ourselves and prioritize various aspects of these in our sphere of responsibility will improve what we lead regardless of our business, department, or small team.

If you would like to learn more about how you can develop your leadership skills, or those of your team, I’d be more than happy to speak with you.

Lowell Harder
lowell.harder@crestcom.com | 403.479.9582

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